Exchange Only Policy

We offer an exchange only policy. DotsonTots.com wants you to be completely satisfied with your order, but if something is not right, please let us know.

 

On all exchanges: Please ensure the item(s) sent back are through a traceable and /or insurable method as DotsonTots.com is not responsible for any returned packages not received

If you are not completely satisfied with your purchase, any unworn, unwashed, or unspoiled merchandise may be exchanged within 30 days of the ship date of your order. All item(s), MUST have its original tag and bags to exchange, or an exchange will not be extended. Exchanged item(s) will be shipped to you upon receipt of the returned package. Please allow 7-14 days to have the exchange processed.

 

Please follow the instructions on our exchange authorization form. We have reserved your item(s) in these collections and only have a limited supply available, to ensure you receive the item(s) before they may be sold out, please exchange your item(s) quicker than 30 days.

 

DotsonTots.com Exchange Form (in PDF format)